Stop losing calls to voicemail.
Veloce is the AI Office Manager that answers every call, books every job, and syncs directly into your existing software — while your team focuses on the work that actually pays.
You spent money on advertising, reputation, and years building your business. Every call that goes to voicemail is a paying customer handing that investment to your competitor.
28% of calls to service businesses go unanswered. Each one is a job that's already booked — just not with you.
Customers call when they have a problem — not when you're at your desk. Most service businesses lose 40%+ of leads outside business hours.
Your best staff spend hours on the phone qualifying, scheduling, and chasing callbacks instead of doing billable work.
Phone bookings get written on paper or forgotten entirely. Nothing syncs to your job management software automatically.
"We were missing 8–10 calls a week and didn't even know it. Veloce picked them all up. Within the first month we'd booked an extra $14,000 in jobs we would have lost."— Jason Mitchell, Mitchell Plumbing & Gas — Chermside, QLD · 6 techs
Drag the slider and pick your average job value. This is revenue walking out the door every month.
That's $110,880 per year walking out the door.
Get My Custom AI Demo →After-hours, overflow, mid-job — every ring gets picked up, qualified, and logged. The lead you used to lose to voicemail is now booked.
It asks the right questions, gives a ballpark, and separates the real jobs from the time-wasters — before anyone on your team picks up the phone.
The job lands in your calendar and job software — ServiceM8, SimPRO, Tradify, MechanicDesk — slotted to your real availability. No callback, no double-handling.
The phones run themselves while your people stay on the work in front of them — not chasing missed calls. Most businesses are live in under 7 days.
One platform. Configured specifically for how your industry works.
Every missed call, after-hours enquiry, and walk-in is a job that's already booked — just not with you. Veloce answers 100% of calls, 24/7.
Your call data is stored on Australian infrastructure in Sydney — not shipped offshore. Honest, defensible, and built for local compliance.
Direct integration with your calendar and job software. Every booking and lead lands in ServiceM8, SimPRO, Tradify or your CRM — no manual entry.
Handle a summer rush, a marketing spike, or ten calls at once. Veloce scales to any volume without hiring, training, or overtime.
No sick days, no turnover, no holiday gaps. Consistent, reliable call handling around the clock — every single day.
A fraction of the cost of a full-time receptionist or answering service — without the desk, the super, or the lunch breaks.
Connect with your callers using natural Australian accents and speaking styles — not a robotic offshore voice. Pick the tone that fits your brand.
Veloce doesn't just answer the phone — it follows up by text. Booking confirmations, reminders, payment links, and missed-call follow-ups all go out automatically, with the full context of the call attached.
When a caller texts back, the AI keeps the thread going — answering questions, rescheduling, or sending what they need. Fewer no-shows, faster bookings, no chasing.
Veloce isn't reading off a flowchart. We ground the AI in your own knowledge: your services, pricing, FAQs, opening hours, and the way you actually quote jobs.
When a caller asks something specific, the AI retrieves the right answer in real time — so it responds like a staff member who's worked the front desk for years.
Veloce acts as your automated switchboard. It reads why someone's calling and routes them based on rules you set — by intent, time of day, or urgency.
Emergency jobs go straight to the on-call mobile. Quote requests get booked. Suppliers go to the office. Your team stays focused on the work that pays.
Every call, every booking, every transcript — in one dashboard. See your AI working in real time and review every conversation.
See the transcript stream in real time. Listen to the call live, speak to the caller, or transfer to a human mid-conversation. Total transparency.
It checks actual availability before offering times — no double-booking — and closes the booking on the call. Two-way Google Calendar sync.
Every call recorded, transcribed, searchable and auto-tagged. Each caller becomes a contact automatically — history, jobs, notes in one place.
Live usage bars, low-balance alerts, and a grace buffer. At zero, calls forward to your mobile — predictable costs, never a missed customer.
Built for businesses serious about growth. Cancel any time.
No surprise overage bills — when included minutes run out, top up in fixed blocks or enable auto top-up. Calls divert to your mobile in the meantime, so you never miss a customer.
Every recording and call record is stored in an Australian data centre, kept as long as you need it, and access is logged. The compliance add-on turns "we take privacy seriously" into something you can actually show a regulator, an insurer, or a client who asks.
Call recordings and records are stored in a Sydney data centre — not shipped offshore and forgotten. Your data stays on Australian soil.
Standard recordings clear after 30 days. On the compliance plan they're retained for up to 7 years, so you've always got the record if a dispute or audit lands.
Every time a recording is opened or a live call is monitored, it's logged — who, when, which call. Searchable and exportable for your own compliance records.
If a caller reads out a card number, it's automatically masked in the stored transcript — so sensitive payment details never sit in your records.
Australian storage, 7-year retention, full access audit trail, and card-number redaction — added to any plan.
Call data is stored in Australia (Sydney). Live calls are handled by AI voice infrastructure that may operate outside Australia during the call itself; the stored record is held onshore. Retention periods are configurable. This add-on supports your own compliance obligations and is not a substitute for legal advice.
Not seeing the value in your first week? We'll refund your subscription fee in full — no questions asked. The only exclusion is actual call costs incurred. If we're not the right fit, you shouldn't pay for it.
Book a 15-minute demo. We'll show you your AI handling a real call for your business — live, no scripts. If it doesn't impress you, you've lost 15 minutes. If it does, you stop losing jobs this week.
📞 Book My 15-Minute Demo Or Call 0468 088 806 →Hit "Test the AI Now" and speak naturally.
Ask about a burst pipe, a HWS quote, or an after-hours callout.