Support Companion
Veloce Marketing’s Enterprise-Ready Voice AI Agent is an end-to-end call automation solution. It resolves complex queries instantly, reduces high-volume calls, and delivers 24/7 exceptional customer experiences.
Stop Draining Resources: The Cost of Manual Customer Service
High Wait Times
Manual responses frustrate customers during busy hours. Slow pace inflate operational costs and directly result in lost revenue
Inconsistent Answers
Without Voice AI standardization, support agents deliver inconsistent responses, risking compliance and satisfaction
Resource Strain
Repetitive tasks drain your team, preventing them from focusing on critical tasks.
Smart, Reliable Support for Every Customer
Instant Answers to FAQs
Resolve routine queries about policies, pricing, and processes without waiting.
24/7 Availability
Always-on voice agent means no missed questions even after hours or on weekends.
Efficient Issue Resolution
Triage and solve common issues or escalate complex ones to the right person.
Call Summaries Logged CRM
Every interaction is saved with context, so no info gets lost between teams.
Get Started in 3 Simple Steps
1
Set Support Rules
Define which types of questions Veloce Marketing should handle, from order tracking to service info.
2
Connect Your Knowledge Base
Feed your AI with relevant answers, FAQs, and support content.
3
Go Live and Monitor Calls
Launch instantly and review call data, summaries, and resolution stats in real time.
Helping an Online Retailer Handle Spikes in Support Calls
An eCommerce store saw rising call volumes during sales and product launches. Their support team couldn’t keep up, leading to longer wait times and frustrated customers.
With Veloce Marketing’s Support Companion, they automated FAQs, order updates, and return queries. The result? 60% fewer support escalations, faster issue resolution, and happier customers.
Your business can see the same results with Veloce Marketing’s AI support.
Ways Veloce Marketing Improves Customer Support
Instant Resolutions
Answer common questions instantly with AI-powered accuracy.
Reduced Wait Times
Let your customers get help without waiting in queues.
Consistent Replies
Ensure all support interactions follow approved responses.
24/7 Voice Support
Always available, no breaks, no holidays, no missed questions.
Call Transfers When Needed
Seamlessly route complex queries to a human when needed.
Scalable For Growth
Handle growing customer volume without increasing support team size.
Let Veloce Marketing Support Your Customers
Deliver faster, smarter support that scales with your business
Flat rate of twenty-five cents per call